Meet Retail Realm’s Newest Partner Account Managers

Meet Retail Realm’s Newest Partner Account Managers


Retail Realm is growing! 

We are pleased to announce our two newest hires to the Partner Account Manager (PAM) team in the North America and Latin America regions.

Chelsea Simon

Chelsea has assumed the role of PAM for the North America Western Region and will support the global sales team in continually growing the North American partner distribution channel. Chelsea’s background includes extensive experience in customer service/relationship, sales, and management roles for various financial institutions including Wells Fargo, Chase, West America Bank, and most recently AmeriTech Financial.

Catalina Del Vecchio

Catalina joins Retail Realm as the PAM for the Latin-American region (LATAM) and will be primarily managing the partner relationships and product accounts throughout the territory. Originally from Costa Rica, she brings knowledge in business, strategic management, communications, leadership, and customer service.

To connect with our PAM teams, contact

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"Retail Hero was very pleased to participate in RR’s Technology Show last year. We reunited with many friends and made new ones. We learned a lot about new products and opportunities. Events like this are very important for all RMS community members to stay in touch and develop professional relationships. Good job, Retail Realm; it’s epic! Thank you very much! We are looking forward to seeing everyone next year."